Increasing people’s quality of life with custom-tailored housing welfare services

LH offers a wide range of housing welfare services to ensure that both current and potential housing residents can be assured of the ultimate in safe, clean, and affordable housing.

Residential Life Services (as of December 2022)

• 
  Offering 24 services in 5 fields
• 
  Targeting 1,307 housing complexes
• 
  Helping 934,000 people

Housing Supports for Vulnerable and Marginalized Groups (Unit: number of persons)

THE WAY OF INNOVATION

Providing custom-tailored housing spaces and services

Our “Theme-type Public Rental Housing” program takes into account the needs and characteristics of various classes of potential renters, such as young but upcoming entrepreneurs, artists, people with developmental disabilities, and rural-based people wanting to return to their places of birth. We also support the construction of facilities that combine housing with specific and specialized community needs.

National Living Convenience Promotion Projects

Filling holes in housing welfare programs to aid vulnerable and marginalized populations

We support people living in substandard housing through our “Relocation Support 119 Center.” We also carry out a “Youth+Start” project serving young people who want to live independently. Other members of marginalized and vulnerable populations that we serve include abused children, single mothers, and victims of disasters and rental frauds.

Examples of Custom-tailored, Community-based SOC Facilities and Services

• 
  “Human Ambulance Service” medical center in Gwangju

  • Built in collaboration with Gwangsan-gu and Medical Welfare Cooperative
  • Provides seniors living in long-term rental housing with home care, in-hospital check-ups, and access to needed medical services
• 
  “Eouldeoul” Seniors’ Housing in Gozan, Ansan

  • A complex for the resettlement of Koreans from Sakhalin, Russia, established in collaboration with Gachon University
  • Provides shelter and rehabilitation services to seniors
• 
  “Songi Farm Land” in the Incheon Urban Agriculture Center

  • Built in collaboration with Incheon City, the Incheon Metropolitan Self-sufficiency support Center, and social assistance centers
  • Utilizes vacant spaces in commercial areas as venues for growing mushrooms, education, and community services
• 
  Sejong Housing Welfare Center

  • Offers a wide range of housing welfare services in collaboration with Sejong City
  • Established a network of fully-integrated housing welfare services offered by the central and local governments

Current Status of Rental Asset Management Operations (as of December 2022)

• 
  1,307 complexes
• 
  1,115,873 units

Results of Rental Asset Management Operations (as of December 2022)

• 
  695,134 cases Maintenance
• 
  12.3 days per case Average processing time

Part 2. LH Business

Making residential environments safer and more livable

Our “Grand Change-Up” project develops safe and livable residential environments for people living in rental housing by improving and remodeling old and substandard housing complexes. We also offer a “MyMy service” using Public MyData to simplify document submissions for people who are applying for rental housing, and provide high-quality maintenance and management services through our “Immediate Processing System” and “Smart Quality Control System.” Both of them enable 24/7 reporting of housing defects using QR codes.

Public Rental Housing Grand Change-Up Project